Employee Care Center

Same People. Same Service. Different contact information.

The Employee Benefits Concierge is now the Employee Care Center. The telephone number and email address is updated. Be sure to update your contacts accordingly.

Get support.

Save time.

Live well.

Let our dedicated and seasoned Claims Advocates guide you through the complexities of health insurance. Our team is here to help you and your family determine service coverage and understand your financial responsibilities. We resolve billing concerns and ensure claims are processed accurately, saving you the hassle of dealing with physicians, facilities, or carriers directly.

With our diverse expertise in areas such as facility and physician billing, medical assistance, and coding, we are well-equipped to support your needs. Your well-being is our top priority!

Here are some real-life scenarios where Acrisure’s Employee Care Center comes to the rescue:

  • Struggling to get your prescription filled?
  • Misplaced your ID card and unsure of the next steps?
  • Facing an unusual request for upfront payment from your provider?
  • Out of state with a broken leg and wondering if it’s covered?

Rest assured, your concerns will be promptly addressed by an Acrisure professional.
Our team has saved our members over $35 Million in misbilled claims. What can we do for you?

Contact Info

855.306.1099
midwestadvocacy@acrisure.com

8:00am – 5:00pm ET, Monday – Friday
Pro tip Save as a new contact

  • Billing assistance
  • Eligibility questions
  • Referral guidance
  • Pharmacy issues
  • Plan Information and explanations