Worldwide Travel Assistance

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Pack your worldwide emergency travel assistance phone number and leave travel worries at home

Download and activate the app from the Apple App Store or Google Play.
Reference number 01-AA-UN-762490

How does it work?

Whether traveling for business or pleasure, one phone call connects you to:

  • Multi-lingual, medically certified crisis management professionals
  • A state-of-the-art global response operations center
  • Qualified medical providers around the world

With Assist America Mobile App, you can

  • Call Assist America’s Operation Center from anywhere in the world with the touch of a button
  • Access pre-trip information and country guides
  • Search for local pharmacies (U.S. only)
  • Download a membership card
  • View a list of services
  • Search for the nearest U.S. embassy
  • Read Assist Alerts

24/7 services anywhere in the world

Unum’s travel assistance services are provided by Assist America, Inc., a leading provider of global emergency assistance services through employee benefit plans. Assist America’s medically certified personnel are ready to help 24 hours a day, 365 days a year, and can connect you with pre-qualified, English-speaking and Western-trained medical providers anywhere in the world.

If you experienced a medical emergency while traveling, would you know who to call?

Whenever you travel 100 miles or more from home — to another country or just another city — be sure to pack your worldwide emergency travel assistance phone number! Travel assistance speaks your language, helping you locate hospitals, embassies and other “unexpected” travel destinations. Add the number to your cell phone contacts, so it’s always close at hand! Just one phone call connects you and your family to medical and other important services 24 hours a day. Use your travel assistance phone number to access:

  • Hospital admission assistance
  • Emergency medical evacuation
  • Prescription replacement assistance
  • Transportation for a friend or family member to join a hospitalized patient
  • Care and transport of unattended minor children
  • Assistance with the return of a vehicle
  • Emergency message services
  • Critical care monitoring
  • Emergency trauma counseling
  • Referrals to Western-trained, English-speaking medical providers
  • Legal and interpreter referrals
  • Passport replacement assistance

Exclusions and limitations apply. See Human Resources for details.