Position Summary

The Custodial Coordinator is a working supervisor role responsible for supporting daily custodial operations and leading a team to maintain clean, safe, and comfortable facilities across campus. Reporting to the Administrative and Custodial Services Manager and serving as a member of the Facilities Management Leadership Team, this benefits-eligible position combines hands-on custodial work with front-line staff supervision, scheduling, project coordination, and supply management.

Responsibilities

• Supervise custodial personnel to ensure that all areas are consistently maintained in clean, safe and comfortable conditions.
  • Plan, schedule and oversee work assignments and special projects.
  • Performance management:
    • Set and communicate clear expectations for custodial team members through written materials, team meetings and one-on-one meetings.
    • Continuously monitor attendance and job performance and provide frequent feedback and coaching to ensure quality performance.
    • Working with Manager and Human Resources, document and address attendance and performance concerns as they arise, including timely verbal and written warnings. 
    • Complete and deliver written performance evaluations at 30 day intervals for 90 days for new custodians and annually for each custodian assigned to team.
    • Identify training needs and opportunities for direct reports.
    • Maintain written standard operating procedures for custodial work
  • Develop, maintain and apply knowledge of supervisory best practices and APPA operational guidelines. Participate in training programs and work with Manager and with Human Resources to ensure compliance with employment law, including but not limited to FLSA, FMLA and ADA.
• Work with Manager to maintain adequate and cost-effective inventory level of supplies and equipment.
• Perform custodial tasks when appropriate to balance workload.
• Relieve, assist or fill in on other jobs as assigned by Manager.
• Other duties as assigned.

Qualifications

The successful candidate will have a high school diploma or equivalent and will also demonstrate many of the following skills, abilities, and characteristics:

• Some college level coursework helpful
• Minimum five years’ direct work experience in front line supervision with some level of custodial operations experience
• Strong demonstrated commitment to quality performance and excellent customer service
• Effective team building skills and strong organizational skills
• Ability to maintain a positive supervisory relationship with employees
• Good verbal and written communication skills
• Proficient with computers including email, web-based applications, and standard digital tools necessary for effective communication and workflow management in a modern workplace.
• Commitment to environmentally sustainable custodial operations
• Demonstrated commitment to fostering a respectful, inclusive, and welcoming work environment for all individuals, with an openness to understanding and engaging with different perspectives and experiences
• Must possess and maintain a valid Michigan drivers license and an acceptable driving record in accord with College policy.
• Physical ability to perform all custodial related tasks – see Physical Requirements of the job.

Application Instructions

Applicants are asked to upload a resume and cover letter. A list of references will be requested of semi-finalist candidates. The target start date for successful candidate is June 16, 2025.

Benefits

About Kalamazoo College

Kalamazoo College is a highly selective nationally regarded liberal arts college, offering an integrated undergraduate experience that weaves a traditional liberal arts curriculum into educational experiences in both domestic and international settings with the majority of our graduates participating in study abroad. Kalamazoo College is committed to the liberal arts and sciences, experiential education, freedom of individual conscience and celebration of diversity and inclusion. It is one of the nation’s 100 oldest colleges and universities and a thought leader and innovator in higher education.

The campus of Kalamazoo College is located midway between Chicago and Detroit in Kalamazoo, Michigan, a metropolitan community of 261,000, which supports multiple college and university campuses along with numerous civic arts and cultural associations and sports teams. Thirty-five miles from Lake Michigan, the area offers many opportunities for outdoor recreation, a walkable downtown, outstanding restaurants, and plenty of family-friendly activities.

Kalamazoo College encourages candidates who will contribute to the cultural diversity of the College to apply and to identify themselves if they wish. An equal opportunity employer, Kalamazoo College is committed to equal rights, equal opportunities, and equal protection under the law. Please be invited to review our full EEO statement by visiting https://www.kzoo.edu/about/nondiscrimination-policy/. Kalamazoo College conducts criminal background reviews on all people who receive an offer of employment. Kalamazoo College is an E-Verify participating employer. Please select Notice and Rights for more information.